Customer Stories Archives

Rebecca Connors • August 23, 2026

How Pink Dot Turns Every Coffee Into a Little Escape

When you step into Pink Dot, one of Thessaloniki’s most recognizable cafés, you immediately feel like it belongs in a fairy tale. From floral walls and oversized pink hearts to elegant Italian teacups and personalized coffees, every detail has been carefully designed to make guests smile before they even take their first sip. For founder

Customer Stories

Rebecca Connors • August 2, 2026

How ‘Intentional Espresso’ Turns Coffee Into an Interactive Brand Experience

The team at Intentional Espresso, a specialty coffee catering company based in the Pacific Northwest, knows that the best events stay with people long after they end. That’s why they designed their coffee bar to create moments that feel personal, intentional, and worth talking about. Owned by Randy Matheny and co-owned by Katie Matheny, Intentional

Customer Stories

Rebecca Connors • July 28, 2026

How Astro Coffee Turns Coffee Into an Event Experience

At a great event, the details guests remember are often the moments that feel personal, unexpected, and worth sharing. For Astro Coffee, a family-owned mobile coffee company based in Golden, Colorado, coffee creates an opportunity to deliver all three. Owned by Lisa Huron and Steven Schillaci, Astro Coffee operates a fleet of coffee carts, trailers,

Customer Stories

Stephanie Morrison • June 4, 2026

“We’re Always Relevant”: How Carrera Cafe Made Printed Latte Art Their Most Powerful Marketing Tool

Carrera Cafe has used the Ripple Maker coffee printer since 2016 to create personalized latte art, viral social media moments, and profitable brand activations. In this customer story, owner Kia Illulian explains how custom drink printing became one of his most effective marketing tools.

Cafes & Bakeries Customer Stories Uncategorized カフェ＆ベーカリー

Stephanie Morrison • May 25, 2026

How 5 Real Cafés Use a Coffee Printer to Drive Revenue, Shares, and Repeat Visits

Five real cafés share how they use the Ripple Maker coffee printer to charge premium pricing, create viral social content, and give customers a reason to come back. From seasonal menus to brand takeovers, here's how operators are turning latte art into a repeatable revenue strategy.

Cafes & Bakeries Customer Stories

Rebecca Connors • April 28, 2026

How Sea Level Built an Award-Winning Reputation with Printed Espresso Martinis

A seafood restaurant in Charlotte became known for something unusual: its espresso martini. Not because of the recipe. Because of what happened when it reached the table. Sea Level, an upscale venue in Uptown Charlotte, was recently recognized by Charlotte Magazine for its printed espresso martini. The more interesting story is how the team turned

Customer Stories

Rebecca Connors • March 1, 2026

How ‘Pana’s Cafe’ and ‘The Daily Drip Coffee’ Created a Social Moment by Connecting Culture, Music and the Experience

“It was insane, at both our locations!”, from Pana’s Cafe. Brands that connect special moments to their environment stand out to a new customer base. Pana’s Cafe and The Daily Drip Coffee did exactly that. During the SuperBowl event, they created a visual experience that tied together the event, pop culture, and their in-store environment –

Customer Stories

Stephanie Morrison • September 16, 2025

The Power of Pets: The F&B Trend That’s Supercharging Sales and Social Media Shares

Discover the F&B trend that’s boosting sales and going viral on social media: pet photos on drinks. From custom latte art to printed cocktails and desserts, see how coffee shops, restaurants, and bars are using drink printers to drive foot traffic, influencer engagement, and user-generated content.

Bars & Restaurants Best Practices Customer Stories カフェ＆ベーカリー

Stephanie Morrison • April 8, 2025

ALCOHOLIC DRINK TRENDS: GET INSPIRED BY THE COCKTAILS AT NETFLIX BITES

At Netflix Bites in Las Vegas, the cocktails are more than just cocktails. This themed restaurant within the MGM Grand has been curated to immerse guests into the world of their favorite Netflix Shows, and the cocktails are part of that story, designed to tap into the drama and the narrative of the shows that

Best Practices Customer Stories 業界トレンド

Stephanie Morrison • February 6, 2025

Honey Greens Cafe Goes Viral – Again – With Coffee for a Cause

When it comes to making an impact, Honey Greens Cafe in California knows exactly how to capture attention – and hearts. And with their relief campaign supporting victims of the LA Wildfires they’re using Ripples not just to go viral, but to give back. From Trend-Driven Hype to Meaningful Impact Honey Greens Cafe first made

Cafes & Bakeries Customer Stories

Stephanie Morrison • December 18, 2024

10 Ways F&B Venues Can Use Ripples to Make Moments for their Customers

We’re always talking about how brands and businesses around the world use the Ripple Maker drink printer to create personalized experiences for their customers. But this is a situation where it’s so much easier to show you than it is to tell you. Here are ten occasions in 2024 where cafes, caterers, and restaurants used

Bars & Restaurants Cafes & Bakeries Customer Stories Industry Trends Ripples Academy

Stephanie Morrison • December 13, 2024

Year in Review: Sports

Sporting events like EUROS 2024, the US Open, and of course the Olympics, and partnerships with athletes and influencers, were a key way brands and businesses captured attention and found new fans in 2024. Sports fans and athletes alike make emotional connections with their teams, players, and with the brands that facilitate an experience for

Customer Stories Industry Trends