La Centrale is Miami’s premier Italian food hall, transporting customers to Italy with experiential cooking classes, lively cocktail bars, gelato shops, and more than 14 restaurants. With such a broad offering, they were looking for a way to customize that value proposition across their wide audience, boosting loyalty from existing visitors as well as attracting new ones.
La Centrale’s staff has seen first hand how the Ripple Maker can enhance customer experience (not to mention increase tips for their waitstaff), so they make a point of regularly explaining how simple it is to download the app and create user-generated drink content, including personalized designs, messages, and selfies. This buy-in from staff has proven essential in maximizing ROI from their Ripple Maker, especially among Millennials who take full advantage of the customization abilities afforded by the app.The Ripple Maker drives foot traffic and online social traffic which the operators of La Centrale have directly attributed to attracting new customers, driving sales, and boosting repeat business. Director of Operations, Ivan Haller, says: “The customer reaction is generally ‘wow!’ because they don’t expect to get either their picture or a greeting on the coffee so it really makes them smile. Especially the young crowd, the Millennials, they love to bring their friends somewhere that’s trendy and they can customize their pictures. I think definitely the ROI is by getting extra customers in, new customers in, and giving them a great customer experience. At the end of the day it’s all about the experience we give to our customers.”
The team at Intentional Espresso, a specialty coffee catering company based in the Pacific Northwest, knows that the best events stay with people long after they end. That’s why they designed their coffee bar to create moments that feel personal, intentional, and worth talking about. Owned by Randy Matheny and co-owned by Katie Matheny, Intentional
At a great event, the details guests remember are often the moments that feel personal, unexpected, and worth sharing. For Astro Coffee, a family-owned mobile coffee company based in Golden, Colorado, coffee creates an opportunity to deliver all three. Owned by Lisa Huron and Steven Schillaci, Astro Coffee operates a fleet of coffee carts, trailers,
This Summer mango matcha latte is a striking, easy-to-make layered drink that pairs sweet mango purée with earthy matcha and a thick foam cap ready for printing, perfect for summer menus, brunch service, or any venue that wants a colorful, shareable signature drink. Ingredients The mango purée base: 100 g (3.5 oz) mango, fresh or
Whether you’re scaling up or just starting out, see how cafes and bakeries use the Ripple Maker coffee printer to attract crowds, stay ahead of trends, and grow their brand.
Coffee Couture at Paris Fashion Week
The Plaza Athénée Hotel in Paris has long been a synonym for Parisian luxury and style. Vogue best described it by saying that “25 Avenue Montaigne has been Paris’ most chic address since The Plaza Athénée opened its doors in 1913.” The hotel’s bond with French haute couture brand Dior dates back to the premiere of the fashion house’s ... Read more
Guinness and Ripples go better together. We’ve known this for a while and have tested it for multiple factors, like boosting sales, amplifying experience, and engaging customers both on premise and on social media. But ‘Print Your Own Pint’, the latest Ripples roadshow campaign with Guinness Israel, was especially fun — and the numbers prove ... Read more
The Experiential Marketing team at ABinBev (parent company of Budweiser) had a unique idea for a brand activation at the 2022 World Cup games: to capture the most exciting moments — as they were happening — and print the designs onto beer. They integrated the tournament’s data with Ripples’ Bev-Top Media platform – a communications ... Read more
When we met Justine and Nicolas Cascales, the French couple behind the Yaoz Frozen Yogurt & Coffee Shop franchise, we immediately knew they were kindred spirits and a perfect match for Ripples – innovative, entrepreneurial, and incredibly creative. A Complete MatchAfter trying frozen yogurt abroad the couple developed their own natural recipe and brought ... Read more
British heritage brand Hunter has launched a series of collaborations featuring today’s hottest young artists and designers around the world since Fall 2022. In March 2023, Ripples was excited to participate with one of these activations at the Hunter Ginza Flagship Store in Tokyo, Japan. We spoke with Aki Hsegawa, from Hunter Japan Public Relations, ... Read more
Express Kafeh specializes in providing specialty coffee at a variety of events, ranging from weddings and bar mitzvahs to trade shows and conferences across North America and in select European cities. Helmed by CEO and Founder Serge Butman, Express Kafeh’s emphasis on branding and customer engagement, with Ripples serving as their ultimate showstopper, leaves a ... Read more
