La Centrale is Miami’s premier Italian food hall, transporting customers to Italy with experiential cooking classes, lively cocktail bars, gelato shops, and more than 14 restaurants. With such a broad offering, they were looking for a way to customize that value proposition across their wide audience, boosting loyalty from existing visitors as well as attracting new ones.
La Centrale’s staff has seen first hand how the Ripple Maker can enhance customer experience (not to mention increase tips for their waitstaff), so they make a point of regularly explaining how simple it is to download the app and create user-generated drink content, including personalized designs, messages, and selfies. This buy-in from staff has proven essential in maximizing ROI from their Ripple Maker, especially among Millennials who take full advantage of the customization abilities afforded by the app.The Ripple Maker drives foot traffic and online social traffic which the operators of La Centrale have directly attributed to attracting new customers, driving sales, and boosting repeat business. Director of Operations, Ivan Haller, says: “The customer reaction is generally ‘wow!’ because they don’t expect to get either their picture or a greeting on the coffee so it really makes them smile. Especially the young crowd, the Millennials, they love to bring their friends somewhere that’s trendy and they can customize their pictures. I think definitely the ROI is by getting extra customers in, new customers in, and giving them a great customer experience. At the end of the day it’s all about the experience we give to our customers.”
During a big game, guests tend to order around the action: before kick-off, at half-time, after a goal, and when the final score comes in. Ripples’ Live Scores lets your team add those moments directly to drinks using ready-to-print designs that update as the score changes. The feature is included with the Ripples’ Advanced Design
Built for Halloween parties, bar specials, and themed events, Frankenstein’s Bloody Brew mixes cherry, coffee, spice, and a dramatic red layer for a cocktail that looks as bold as it tastes. A smooth cream foam on top creates the perfect surface for a spooky Frankenstein-inspired design printed with the Ripple Maker cocktail printer. Ingredients Cocktail
More customers can now make a good espresso without leaving home. That sounds like a challenge for cafés, and for routine coffee purchases, it can be. A customer with an espresso machine, grinder, and favorite beans may no longer need to stop at a café every morning just to get a cappuccino. But home espresso
Whether you’re scaling up or just starting out, see how cafes and bakeries use the Ripple Maker coffee printer to attract crowds, stay ahead of trends, and grow their brand.
World of Beer
As the original craft beer bar, WOB boasts hundreds of beers and 50 rotating taps at each location, along with signature food menus specifically designed to enhance the flavor of beers. Today, they’ve grown to become a global franchise with 60+ locations across the United States, South Korea, and China. The company’s founding story echoes ... Read more
Switch off your monkey mind and step into Poupée, the upscale French restaurant and bar located in central Tel Aviv where every square inch is intended to keep you immersed in the moment of a wondrous dining experience. As you walk inside, a winding entrance with tilted walls simulates a time tunnel to disconnect you ... Read more
Doutor Coffee Farm is a buzzy new, “high-class Doutor” location in Tokyo, Japan. It’s leaped beyond convenience-style coffee stations or diner coffee to third-wave specialty coffee service. We had the opportunity to speak to Ms. Kabe from the New Business Development department at the head office along with Store Manager Ms. Uchida about their Ripples ... Read more
With great accolades (and consistently pricey rates) come great expectations – so the pressure is always on to surprise and delight the Setai Hotel’s eager guests.
During her 20 year tenure as a foreign correspondent at the White House, Emel Bayrak always had trouble finding a nice quiet spot to work and interview her bevy of cosmopolitan guests. So in 2011, she took matters into her own hands and opened Café Georgetown. Its mix of international flair and local charm fits ... Read more
Isabelle’s Osteria, a cozy Italian restaurant nestled in the iconic Gramercy Park neighborhood, offers more than just delectable dishes — it’s a place where guests can create lasting memories. Named after Executive Chef James Tracey’s mother, “Isabelle’s” brings a personal touch to everything they do. And now, thanks to the Ripple Maker, Isabelle’s has found ... Read more
“In the last three months, the Ripple Makers have had an amazing impact on sales. Customers are now coming to us specifically for the Ripple Maker experience – enabling us to upsell to them for other beverage options too."
Serving 600 cups a day! Anniversaire Café, found in the Omotesando neighborhood in Central Tokyo, has used and loved the Ripples Platform since November 2020. The café collaborates with high-end brands (showcasing their partnership with unique Ripples prints) to increase sales and to get more customers, especially from among the younger generation. We interviewed café ... Read more
The Momentum by Porsche is a high-end bistro that opened in 2014 in Tokyo, Japan. Porsche’s first official restaurant added the Ripple Maker to their luxury concept restaurant in the Spring of 2021. We spoke with Manager Shunsuke Yoshizuru. Please tell us about “The Momentum by Porsche” restaurant. Mr. Shunsuke Yoshizuru (hereinafter referred to as ... Read more
