La Centrale is Miami’s premier Italian food hall, transporting customers to Italy with experiential cooking classes, lively cocktail bars, gelato shops, and more than 14 restaurants. With such a broad offering, they were looking for a way to customize that value proposition across their wide audience, boosting loyalty from existing visitors as well as attracting new ones.
La Centrale’s staff has seen first hand how the Ripple Maker can enhance customer experience (not to mention increase tips for their waitstaff), so they make a point of regularly explaining how simple it is to download the app and create user-generated drink content, including personalized designs, messages, and selfies. This buy-in from staff has proven essential in maximizing ROI from their Ripple Maker, especially among Millennials who take full advantage of the customization abilities afforded by the app.The Ripple Maker drives foot traffic and online social traffic which the operators of La Centrale have directly attributed to attracting new customers, driving sales, and boosting repeat business. Director of Operations, Ivan Haller, says: “The customer reaction is generally ‘wow!’ because they don’t expect to get either their picture or a greeting on the coffee so it really makes them smile. Especially the young crowd, the Millennials, they love to bring their friends somewhere that’s trendy and they can customize their pictures. I think definitely the ROI is by getting extra customers in, new customers in, and giving them a great customer experience. At the end of the day it’s all about the experience we give to our customers.”
For Gen Z and the growing number of environmentally conscious consumers, it’s a requirement and they choose brands that match their values. Ethical sourcing, zero-waste practices, carbon-conscious operations, and real transparency are non-negotiables. Here’s how to set achievable sustainability goals that make a real difference to your customers, your bottom line, and the planet.
At Netflix Bites in Las Vegas, the cocktails are more than just cocktails. This themed restaurant within the MGM Grand has been curated to immerse guests into the world of their favorite Netflix Shows, and the cocktails are part of that story, designed to tap into the drama and the narrative of the shows that
Make your next event stand out with custom printed macarons! Perfect for weddings, corporate gatherings, and banquets, these personalized treats enhance branding, engagement, and social media reach. See how a dessert printing machine makes it simple.
Whether you’re scaling up or just starting out, see how cafes and bakeries use the Ripple Maker coffee printer to attract crowds, stay ahead of trends, and grow their brand.
YAOZ
When we met Justine and Nicolas Cascales, the French couple behind the Yaoz Frozen Yogurt & Coffee Shop franchise, we immediately knew they were kindred spirits and a perfect match for Ripples – innovative, entrepreneurial, and incredibly creative. A Complete MatchAfter trying frozen yogurt abroad the couple developed their own natural recipe and brought the ... Read more
Serving 600 cups a day! Anniversaire Café, found in the Omotesando neighborhood in Central Tokyo, has used and loved the Ripples Platform since November 2020. The café collaborates with high-end brands (showcasing their partnership with unique Ripples prints) to increase sales and to get more customers, especially from among the younger generation. We interviewed café ... Read more
The Momentum by Porsche is a high-end bistro that opened in 2014 in Tokyo, Japan. Porsche’s first official restaurant added the Ripple Maker to their luxury concept restaurant in the Spring of 2021. We spoke with Manager Shunsuke Yoshizuru. Please tell us about “The Momentum by Porsche” restaurant. Mr. Shunsuke Yoshizuru (hereinafter referred to as ... Read more
Offering exquisite French cuisine mindful of the smallest details, Nautilus’s two Tokyo locations are a favorite destination for special occasions like birthdays, anniversaries, or afternoon tea. This amazing aquarium restaurant feels like a luxury cruise liner – featuring marble accents, more than 1500 fish, and of course, drinks topped with Ripples prints. We spoke to ... Read more
Based in Vienna, Austria and working in seven countries (with more on the way), Espressomobil is an innovative coffee catering company known across the country for their retrofitted 3-wheeled mini vespas – The Espressomobil Apes and their delicious, innovative coffee services. Their mission is to create memorable coffee moments and to make an emotional impact ... Read more
Tom’s Confectionery Warehouse is a 2,000 square meter ‘lolly shop’— the largest of its kind in Australia—stocking over 38,500 products from around the world. Expansive selection is clearly their differentiator, but with the tagline ‘making sweet memories since 1982’, Tom’s also relies heavily on experiential marketing to keep customers delighted and coming back. So when ... Read more
Guinness and Ripples go better together. We’ve known this for a while and have tested it for multiple factors, like boosting sales, amplifying experience, and engaging customers both on premise and on social media. But ‘Print Your Own Pint’, the latest Ripples roadshow campaign with Guinness Israel, was especially fun — and the numbers prove ... Read more
