La Centrale is Miami’s premier Italian food hall, transporting customers to Italy with experiential cooking classes, lively cocktail bars, gelato shops, and more than 14 restaurants. With such a broad offering, they were looking for a way to customize that value proposition across their wide audience, boosting loyalty from existing visitors as well as attracting new ones.
La Centrale’s staff has seen first hand how the Ripple Maker can enhance customer experience (not to mention increase tips for their waitstaff), so they make a point of regularly explaining how simple it is to download the app and create user-generated drink content, including personalized designs, messages, and selfies. This buy-in from staff has proven essential in maximizing ROI from their Ripple Maker, especially among Millennials who take full advantage of the customization abilities afforded by the app.The Ripple Maker drives foot traffic and online social traffic which the operators of La Centrale have directly attributed to attracting new customers, driving sales, and boosting repeat business. Director of Operations, Ivan Haller, says: “The customer reaction is generally ‘wow!’ because they don’t expect to get either their picture or a greeting on the coffee so it really makes them smile. Especially the young crowd, the Millennials, they love to bring their friends somewhere that’s trendy and they can customize their pictures. I think definitely the ROI is by getting extra customers in, new customers in, and giving them a great customer experience. At the end of the day it’s all about the experience we give to our customers.”
The team at Intentional Espresso, a specialty coffee catering company based in the Pacific Northwest, knows that the best events stay with people long after they end. That’s why they designed their coffee bar to create moments that feel personal, intentional, and worth talking about. Owned by Randy Matheny and co-owned by Katie Matheny, Intentional
At a great event, the details guests remember are often the moments that feel personal, unexpected, and worth sharing. For Astro Coffee, a family-owned mobile coffee company based in Golden, Colorado, coffee creates an opportunity to deliver all three. Owned by Lisa Huron and Steven Schillaci, Astro Coffee operates a fleet of coffee carts, trailers,
This Summer mango matcha latte is a striking, easy-to-make layered drink that pairs sweet mango purée with earthy matcha and a thick foam cap ready for printing, perfect for summer menus, brunch service, or any venue that wants a colorful, shareable signature drink. Ingredients The mango purée base: 100 g (3.5 oz) mango, fresh or
Whether you’re scaling up or just starting out, see how cafes and bakeries use the Ripple Maker coffee printer to attract crowds, stay ahead of trends, and grow their brand.
Guinness Bar Pilot
“People enjoy interacting with their favorite beer brand and the numbers prove it." Sharon Sambira, Brand Manager, Guinness
Offering exquisite French cuisine mindful of the smallest details, Nautilus’s two Tokyo locations are a favorite destination for special occasions like birthdays, anniversaries, or afternoon tea. This amazing aquarium restaurant feels like a luxury cruise liner – featuring marble accents, more than 1500 fish, and of course, drinks topped with Ripples prints. We spoke to ... Read more
No one understands the power of social media marketing quite like the Kardashians. Recently, Kim Kardashian’s famous shapewear line, SKIMS, launched in the UK and became exclusively available at high-end department store chain Selfridges. As part of the festive virtual event, the Instagram leader chose to celebrate the brand using the Ripples Maker. The event’s ... Read more
Based in Vienna, Austria and working in seven countries (with more on the way), Espressomobil is an innovative coffee catering company known across the country for their retrofitted 3-wheeled mini vespas – The Espressomobil Apes and their delicious, innovative coffee services. Their mission is to create memorable coffee moments and to make an emotional impact ... Read more
Tom’s Confectionery Warehouse is a 2,000 square meter ‘lolly shop’— the largest of its kind in Australia—stocking over 38,500 products from around the world. Expansive selection is clearly their differentiator, but with the tagline ‘making sweet memories since 1982’, Tom’s also relies heavily on experiential marketing to keep customers delighted and coming back. So when ... Read more
The Plaza Athénée Hotel in Paris has long been a synonym for Parisian luxury and style. Vogue best described it by saying that “25 Avenue Montaigne has been Paris’ most chic address since The Plaza Athénée opened its doors in 1913.” The hotel’s bond with French haute couture brand Dior dates back to the premiere of the fashion house’s ... Read more
Guinness and Ripples go better together. We’ve known this for a while and have tested it for multiple factors, like boosting sales, amplifying experience, and engaging customers both on premise and on social media. But ‘Print Your Own Pint’, the latest Ripples roadshow campaign with Guinness Israel, was especially fun — and the numbers prove ... Read more
The Experiential Marketing team at ABinBev (parent company of Budweiser) had a unique idea for a brand activation at the 2022 World Cup games: to capture the most exciting moments — as they were happening — and print the designs onto beer. They integrated the tournament’s data with Ripples’ Bev-Top Media platform – a communications ... Read more
