Frequently asked questions
What can I do in My Account?
In My Account you can: view all your machines and serial numbers, check warranty and service plan status, view orders and tracking numbers, manage your pods subscription (postpone, change frequency, pause, cancel), cancel your Design Plan, and update your payment method. Log in at: drinkripples.com/my-account
Where do I manage my subscriptions?
Go to My Account → Subscriptions or visit: drinkripples.com/my-account/subscriptions
Can I view my order history?
Yes. All your past and current orders can be viewed in My Account → Orders.
Can I update my billing or shipping information?
Yes. You can update your billing details, shipping address, and payment method at any time through the My Account area.
How do I manage my Design Plan subscription?
Go to My Account → Subscriptions to:
Switch from monthly to annual billing
Cancel your monthly subscription
Switch from monthly to annual billing
Cancel your monthly subscription
How do I manage my Pod Subscription?
Go to My Account → Subscriptions to:
Put your subscription on hold
Postpone your next renewal order
Change delivery frequency
Update pod quantities
Put your subscription on hold
Postpone your next renewal order
Change delivery frequency
Update pod quantities
Do I need an account to place an order?
An account is not required to purchase a Ripple Maker or Ripple Foamer. However, an account is required for all other products, including pods, subscriptions, and service plans, so you can manage your orders and account settings.
How do I reset my password?
If you‘ve forgotten your password, follow the ‘Forgot password’ instructions on the ‘Sign In’ page
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