Terms of Purchase

LAST UPDATED: December 21, 2025

1. GENERAL. These Terms of Purchase, as may be amended and/or updated from time to time in Ripples’ sole discretion (“TOP”), constitute a legally binding agreement between the applicable Ripples contracting party, as defined in Section 15 (“Ripples” or “we” or “us”), and you, governing any order placed by you for the purchase of our Products (as defined below), whether placed directly with us, through our mobile application (“App“), in our online
Store (as defined below), through our sales representatives, or through any other means made available by us. Certain terms in these TOP do not apply to purchases made through authorized resellers (“Reseller”), and in such cases, you should contact your Reseller for assistance. 

1.2 Prior to accessing, using, or placing any order through our website (available at https://www.drinkripples.com/ (the “Website)), App, Customer Support Services, estimate/quote, proforma invoice, phone, or any other means, you acknowledge and agree that you have read, understood, and agreed to these TOP, our Terms of Use available on our Website (the “Terms of Use“), our Privacy Policy available on our Website (the “Privacy Policy“), and any additional applicable terms, conditions, notices, and policies referenced herein or therein (the “Specific Terms”). All aforementioned documents may be amended or updated from time to time at our sole discretion (collectively, the Terms of Use, the Privacy Policy, and the Specific Terms, referred to as the “Additional Terms”)..
1.3 If you do not agree to these TOP in their entirety or any Additional Terms, then please do not access or purchase any of our services and/or Products.

1.4 You can review the most current version of these TOP at any time on this page. We reserve the right to modify, update, or replace these TOP or the Additional Terms at any time by posting changes or updates to the TOP or the Additional Terms, as applicable, on our Website or App.

2. DEFINITIONS. For the purpose of these TOP, the following terms shall have the meanings ascribed next to them:

2.1 “Pod” shall mean our proprietary cartridges.

2.2 “Products” or “Services” shall mean any of our product(s) and/or service(s) that we offer from time to time.

2.3 “Store” shall mean Amazon or any other online store (including our Website) and forms an integral part of it where our Products are displayed and can be ordered by you.
2.4 “Customized Products” shall mean any Products that have been specifically modified, personalized, or produced according to customer specifications, including but not limited to custom artwork, branding, or features.

3. PRODUCTS
3.1 Not all Products will be available at all times, and we shall have no obligation to make any Product available in any jurisdiction. We reserve the right, in our sole discretion, to modify, discontinue, suspend, or withdraw the Products or any part thereof for any reason, with or without notice and at any time. We shall not be liable to you or any third party for any modification, discontinuance, suspension, withdrawal, or price change of any Product. Any photos, descriptions, specifications, or other information regarding Products are for illustrative purposes only, do not form part of this agreement, and we shall have no liability for any inaccuracy or discrepancy in respect thereof.

3.2  The use of any of our Products may be subject to additional terms and documentation or warranties attached to them. We further note that Product packaging or instructions may contain additional information beyond that provided on the Website or App, and it is your responsibility to read labels, warnings, directions, and other information provided with the Product before using or consuming it. We shall have no liability for your failure to review or follow any Product documentation, instructions, warnings, or directions.. 

3.3 We make no warranties, representations, or guarantees whatsoever, express or implied, as to the number of prints created by a single Pod. The actual number of Ripple Prints may vary significantly based on numerous factors beyond our control, including, without limitation: (i) the selected design; (ii) the amount of ink required; (iii) proper storage and maintenance of the Pods and the Product by you; (iv) your connection to electricity and the Internet; and (v) environmental conditions. You acknowledge that any print volume estimates provided are approximate only and not binding. Pods must be used within the expiration and consumption date written on the package, and we assume no liability for Pods used after such date.

4. ORDERS (Applicable only to direct purchases from us).
4.1 You may place your order via our Store, App, Website, or directly with us via an estimate/quote, proforma invoice, or with a sales expert (the “Order”). Before submitting your Order, you will have the opportunity to review your Order, including the Products ordered, quantities, prices, delivery charges, and applicable taxes. At the end of the checkout process, you shall provide your payment details and pay for your Order. Once an Order is placed, we will acknowledge receipt by generating an order confirmation.
The order confirmation does not constitute our acceptance of your Order or our confirmation of an offer to sell a Product. No Order shall be binding upon us unless and until we send you a shipment confirmation. Shipment confirmation can be for the Order or a portion thereof. The contract for the sale of Products will relate only to those Products whose dispatch we have confirmed in the shipment confirmation. Once shipped by us, no changes, modifications, or cancellations can be made by you to your Order. 
4.2 We may, but are not obligated to, attempt to contact you if all or any portion of your Order is canceled or if additional information is required to process your Order. We reserve the right, in our sole discretion, to limit, refuse, or cancel any Order for any reason whatsoever, including, without limitation: limiting quantities available for purchase per person or jurisdiction, inaccuracies or errors in product information or pricing, violation of our policies (including our return policy), ongoing disputes related to prior orders, suspected fraud or unauthorized reselling, or force majeure events. If your Order is canceled after your payment method has been charged, we will issue a credit or refund for the canceled or unavailable items through the original payment method. Any refund shall be your sole remedy related to such cancellation.

5. PRICES; BILLING. (Applicable only to direct purchases from us).
5.1 The prices for our Products and the rates for shipping charges are those displayed in our Store, App, or on an estimate/quote or proforma invoice provided by us at the time you place your Order. All prices are exclusive of taxes, duties, and other similar charges, such as value-added tax and sales tax. Prices for our Products are subject to change at any time in our sole discretion, provided that any change in price will not apply to Orders that have been confirmed prior to the price change, except in cases of obvious pricing errors. In the event of a pricing error, we reserve the right to cancel the Order and refund any amounts paid. 

5.2  Unless otherwise agreed by us in writing, you must pay for your Products purchased at the time of placing an Order. Payment may be made by one of the methods and in the currency you have selected during the checkout process.  

5.3 You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us. By submitting that information to us or to our third-party credit card processor or service provider, you agree that you authorize us and/or our processor or service provider to validate the personal information provided by you and charge your credit card/account at our convenience. Your credit card or any other form of payment will be charged at the end of the checkout process for the Order. 

6. SUBSCRIPTION SERVICES. As part of our Services, we may, from time to time, offer additional services (including subscription services for
PODS, extended designs, extended support and the like). Such additional services may be added to our limited and basic service provided free of charge. All additional services are subject to such additional terms and conditions as may be posted on our Website or App or otherwise agreed upon at the time of purchase. By requesting recurring billing services, you expressly authorize us to store and maintain your payment method details for future recurring charges in accordance with applicable law and our Privacy Policy.

7. DELIVERY (Applicable only to direct purchases from us).
7.1 We ship our Products only to the following territories (excluding P.O. Boxes): the United States, continental Europe, United Kingdom, Canda Japan, Israel, and Australia (“Standard Shipping Territories”). Subject to export control restrictions and our acceptance of your Order, Products will be shipped to the address designated by you. Estimated delivery times are determined based on the method of shipping chosen when Products are purchased and the destination of the Products. Delivery estimates are not guaranteed delivery times and should not be relied upon as such. Partial deliveries are permitted at our sole discretion.
To the extent we accept any Order requesting delivery to a territory not listed above, you shall bear sole responsibility for delivery and all costs and risks associated with bringing the Products to their final destination, including obtaining any required permits or licenses, and shall indemnify and hold us harmless from any claims, losses, or liabilities arising from such delivery. For any such deliveries to non-listed territories, delivery shall be EXW (Ex Works, Incoterms 2020) to the destination specified in the Order. 

7.2 All risk of loss for Products will pass to you upon shipment of the Products from our location to the carrier. Title and ownership of the Product will pass to you upon the later of full payment for the Product or delivery thereof..

7.3 In the event that you order a product to a territory outside of our standard shipping areas, and if a problem arises with the product that requires a replacement (RMA), we will ship the replacement only to a territory within our standard shipping areas.
You will then be responsible for transferring the machine to your location, at your own cost.

8. ACCEPTANCE UPON DELIVERY (Applicable only to direct purchases from us).
Upon delivery, we encourage you to verify that you received all items ordered as confirmed by us in the shipment confirmation and to examine that all such Products are undamaged and in operable condition. In the event of missing items, visible damage, or non-operable products, you must notify us immediately and without delay in writing by contacting our Customer Support Services at: [email protected], but in any event within seven (7) days of delivery (or a longer period if so prescribed by the laws of your jurisdiction) (“DOA”). If a Product is DOA, we shall offer you a new replacement Product or choose to repair or refund you, at
our election, provided that: (i) the Product must be in their original condition with original packaging and accessories (noting that you will not be entitled to the return of or refunds for Pods, parts or customized Products); and (ii) you obtained a RMA number from us which is valid for fourteen (14) calendar days from its issuance and return the DOA Product in accordance with our instructions within such period. The foregoing shall not derogate from your statutory rights to return any DOA Product, if any, and shall apply in addition to your warranty as set forth in these TOP. We shall not be responsible for a Product that is lost or damaged without following our return process and without obtaining a valid RMA number. We reserve the right to request photographic evidence of any Product claimed to be DOA before issuing an RMA number. Notwithstanding the foregoing, you are liable for any damage caused by you while the Products are in your possession. 

9. RETURN POLICY. (Applicable only to direct purchases from us).
9.1 Following shipment of the Products, subject to the terms of this Section ‎8, if any Product you purchase from us does not meet your expectations (except that you will not be entitled to the return of or refunds for Pods, parts or customized Products), you may return it within thirty (30) days from the day of delivery (the “Return Period”).To initiate a return, contact our Customer Support Service in writing at: [email protected]. Any shipping and/or handling charges are non-refundable. This return process does NOT apply to any missing, defective or un-operable Products – for these cases you should follow the instructions listed in Section ‎7 above.
9.2 In order to receive a refund for any purchased Product, such Products must be returned to us, unused, within the Return Period, in their original packaging, without any damage, and together with all accessories or other deliverables provided with the Products. We are not responsible for any damage caused to the Product while in your possession. We reserve the right to refuse returns that are unauthorized and/or not sent in accordance with our return process. For avoidance of doubt, you shall be responsible for the cost to return any Products to us, including all shipping costs.
9.3 Subject to the receipt of the Product(s) within the Return Period and in accordance with the terms hereof, we will reimburse you for all payments received from you in respect of the returned Product, no later than 30 days from the day we receive the Product(s). The reimbursement will be made using the same payment method you used for the initial purchase. 

10. LIMITED WARRANTY; DISCLAIMERS.
10.1 Any of our Ripple Makers purchased are provided with a manufacturer’s warranty that stipulates that the Products delivered to you will, under normal use, be free from material defects in material and workmanship for a period of twelve (12) months from the delivery date (the “Warranty Period”). The warranty shall apply only to products purchased directly from us. If you have purchased the Product through a Reseller, please contact the Reseller regarding any claims during the Warranty Period. Our entire liability and your exclusive remedy under the standard warranty shall be, at our discretion, the repair or replacement of the defective Product, provided that you submit a written request for returned merchandise authorization (“RMA”) to [email protected] promptly after a problem is identified and that such request is received by us within the Warranty Period. After we issue you an RMA, you shall deliver the defective Product to us in its original packaging within 7 days and follow any return instructions issued by us. This limited warranty shall not apply to any damage caused in whole or in part by you as a result of: (i) accident, abuse, misuse, or negligence; (ii) improper installation, storage, handling, or transportation including, but not limited to, use not in accordance with the documentation and specific instructions given by us; (iii) any unauthorized repairs, modification, or alteration, including any consolidation or embedment with or into another product or software, by any party other than us or our authorized service providers; (iv) if the Product was subject to unusual physical, thermal, moist, mechanical, vibrational, or electrical stress; or (v) normal wear and tear. Replaced or repaired Products shall be warranted only for the remainder of the original Warranty Period. If the Customer is located outside of Ripples’ Standard Shipping Territories and requires a replacement Product under this warranty, Ripples will ship the replacement only to an address within the Standard Shipping Territories. The Customer shall be responsible, at its own cost and risk, for arranging and paying for any further forwarding or shipping of the replacement Product.

11. SUPPORT REQUESTS WILL BE HANDLED BASED ON YOUR REGION AND PREFERRED LANGUAGE WHERE AVAILABLE. RESPONSE TIMES MAY VARY BASED ON ISSUE PRIORITY AND SUPPORT HOURS IN YOUR REGION. THE PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, ACCURACY, RELIABILITY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PRODUCTS OR ANY COMPONENT THEREOF (INCLUDING, FOR THE AVOIDANCE OF DOUBT, THE PRODUCT’S SOFTWARE) WILL BE ERROR-FREE, UNINTER.RUPTED, SECURE, VIRUS-FREE, OR MEET PARTICULAR GOVERNMENT AGENCY REGULATIONS OR YOUR REQUIREMENTS. THE FOREGOING DISCLAIMERS OF WARRANTY CONSTITUTE AN ESSENTIAL PART OF THESE TERMS OF PURCHASE AND WERE A MATERIAL INDUCEMENT FOR US TO ENTER INTO THIS AGREEMENT.

12. LIMITATION OF LIABILITY
12.1 TO THE FULLEST EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY UNDER THESE TERMS OF PURCHASE OR THE ADDITIONAL TERMS, UNDER NO CIRCUMSTANCES SHALL WE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, OR LICENSORS (COLLECTIVELY, THE “RIPPLES PARTIES”) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF DATA, PROFITS, REVENUE, USE, GOODWILL, BUSINESS INTERRUPTION, PRODUCT DEFECT, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, HOWEVER ARISING AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE), EVEN IF THE RIPPLES PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
12.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE LIABILITY OF RIPPLES PARTIES FOR ANY AND ALL DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR OTHERWISE, ARISING FROM OR RELATING TO THE PRODUCTS OR THIS AGREEMENT, SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT. THE FOREGOING LIMITATIONS SHALL APPLY REGARDLESS OF WHETHER RIPPLES PARTIES HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE
12.3 Any claim or cause of action arising out of or related to the Product or any part thereof or these Terms of Purchase must be filed within twelve (12) months after such claim or cause of action arose or be forever barred.
12.4 Nothing in these Terms of Purchase excludes or limits our liability for (i) death or personal injury directly caused by our gross negligence or willful misconduct, (ii) fraud, or (iii) any other liability to the extent it cannot be limited or excluded under applicable law.

13. PERSONAL DATA.
13.1 The collection, storage, processing, use, sharing, and transmission of your personal data is governed by our Privacy Policy, which is incorporated by reference herein and available at: https://store.drinkripples.com/privacy-policy/. Your personal data will be used solely to process your Order and for such other specific purposes as expressly set forth in the Privacy Policy.

13.2 By submitting an Order and providing us with personal data, you hereby grant us your specific informed consent to use, process, transfer, and disclose your personal data to third parties as necessary to provide our services and operate our business, in accordance with our Privacy Policy. You represent and warrant that you have obtained all necessary consents and authorizations to share any personal data you provide to us.

14. EXPORT CONTROLS. Our Products are subject to export control laws. Following the shipment of your Product if you ship your Product outside of your jurisdiction, you are responsible and agree to comply with all applicable export control law.

15. FORCE MAJEURE. Nonperformance or delay in our performance of any obligations under these TOP shall be excused to the extent performance is rendered impossible or commercially impracticable due to causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, invasion or hostilities, terrorist threats or acts, riots or other civil unrest, national emergency, epidemic, pandemic, strikes or other labor disputes, restraints or delays affecting carriers or suppliers, inability to obtain necessary materials, or complete production or shipment of the Products. In such circumstances: (a) the time for performance of our obligations hereunder shall be extended until the lapse of such event or circumstances; and (b) we shall have no liability for any losses, damages or delays arising from or relating to such force majeure event. 

16. CONTRACRING PARTY.  
16.1 If your billing address is located in Israel, Ripples contraction party referred to in these TOP is Ripples Ltd., a company located at: Israel.
16.2 If your billing address is located in U.S. or Canada, Ripples contraction party referred to in these TOP is Ripples Inc., a company located at: the United States.
16.3 If your billing address is located in Japan region, Ripples contraction party referred to in these TOP is Ripples KK, a company located at: Japan.
16.4 If your billing address is located in Europe or Australia, Ripples contraction party referred to in these TOP is Ripples B.V, a company located in the Netherlands. 
16.5 For all other jurisdictions not specified above, the contracting entity shall be Ripples Ltd.

17. INTELLECTUAL PROPERTY; CONFIDENTIALITY
17.1 All intellectual property rights, including but not limited to patents, copyrights, trademarks, trade secrets, and any other proprietary rights, in and to the Products, Services, software, documentation, designs, and any related materials provided by Ripples (“Ripples IP”) are and shall remain the exclusive property of Ripples or its licensors. Nothing in these TOP shall be construed as transferring any ownership rights in the Ripples IP to you. Except for the limited license expressly granted herein, all rights in and to the Ripples IP are reserved by Ripples and its licensors. You are granted only a limited, non-exclusive, non-transferable, revocable license to use the Products and Services solely as expressly authorized by Ripples and in accordance with these TOP and any applicable Additional Terms. You shall not, and shall not permit any third party to: (a) copy, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on any Ripples IP; (b) remove, alter, or obscure any copyright, trademark, or other proprietary notices contained in or on the Products or related materials; or (c) use any Ripples IP for any purpose other than as expressly permitted herein.
17.2 You agree to keep strictly confidential and not disclose to any third party any non-public, confidential, or proprietary information of Ripples, including but not limited to business information, technical data, trade secrets, pricing, and any other information marked or reasonably understood to be confidential (“Confidential Information”), except as expressly permitted in writing by Ripples or as required by law (provided that, where legally permissible, you shall give Ripples prompt written notice of any such required disclosure and cooperate with Ripples to seek a protective order or other appropriate remedy). You shall use Confidential Information solely for the purpose of exercising your rights or fulfilling your obligations under these Terms of Purchase (“TOP”). The confidentiality obligations herein shall survive the termination or expiration of these TOP for a period of five (5) years, except for trade secrets, which shall remain confidential for so long as they qualify as trade secrets under applicable law.

18.  MISCELLANEOUS. These TOP and the Additional Terms represent the complete and entire agreement concerning the Products or any component thereof between you and us and supersede all prior agreements and representations between you and us in connection therewith. The headings used in these TOP are included for convenience only and will not limit or otherwise affect these TOP. If any term or provision of the TOP is found to be invalid, illegal, or unenforceable, such term or provision shall be deemed modified to the extent necessary to make the same valid and operative, or if it cannot be so modified, then eliminated, and the validity, legality, or enforceability of the remaining terms and provisions will not in any way be affected or impaired thereby. Our failure to act with respect to a breach of these TOP by you or others does not constitute a waiver and will not limit our rights with respect to such breach or any subsequent breaches. These TOP are governed by and construed under the laws of the jurisdiction of the applicable Ripples contracting entity as identified in Section 14, without giving effect to any principles of conflicts of law. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service and is hereby expressly excluded. The courts of such jurisdiction shall have exclusive jurisdiction over any dispute arising out of or relating to these TOP, except that we may bring a claim for payment or injunctive relief in any jurisdiction in which you are located or conduct business.

19.  MARKETING RIGHTS. By entering into these TOP, you hereby grant Ripples an irrevocable, worldwide, royalty-free right and license to use, reproduce, display, and reference your name, logo, trademark, trade name, and other brand identifiers (“Brand Elements”) in Ripples’ marketing and promotional materials, including but not limited to Ripples’ website, mobile applications, social media channels, press releases, presentations, customer lists, and testimonials. Ripples shall use the Brand Elements in accordance with your reasonable standard trademark and branding guidelines, if any, as provided to Ripples in writing. Nothing in these TOP grants you any rights to use Ripples’ Brand Elements without Ripples’ prior written consent.