Question 1

How long does it take to set up the Ripple Maker?

Accepted Answer

About 15 minutes. Place the Ripple Maker in an optimal counter-height location near the bar, connect power and internet, insert the Ripples Pod(s), and print a test design. On-screen prompts guide you through setup, and you can schedule an onboarding call if you want extra help.

Question 2

What can I print on?

Accepted Answer

Any beverage with a stable foam layer: lattes (hot or cold), cappuccinos, milkshakes, beer, cocktails, chai or matcha. Fill the glass to the brim for best results. You can also print on food—macarons are especially recommended.

Question 3

Does the Ripple Maker make drinks?

Accepted Answer

No. It functions like a printer that adds designs to flat, foamy or creamy surfaces on drinks and desserts.

Question 4

Will my team need special training to operate the Ripple Maker?

Accepted Answer

Operation is simple and intuitive. A short instruction manual and how-to videos are available. Place the prepared drink or dessert on the tray and select a design on the touchscreen.

Question 5

How long does it take to print?

Accepted Answer

About 10 seconds per print.

Question 6

Does the Ripple Maker come with a warranty?

Accepted Answer

Yes. The Ripple Maker includes a one-year warranty.

Question 7

How many prints can a single pod produce?

Accepted Answer

Approximately 1,200–1,600 prints per pod, depending on pod type, design opacity and size, and storage conditions (temperature and humidity).

Question 8

What is the shelf life for a Ripples Pod?

Accepted Answer

Each pod ships with at least 90 days until expiration. For best results, use within 30 days of opening and store in a cool, dry place.

Question 9

Do Ripples food safety certifications comply with industry regulations?

Accepted Answer

Yes. Ripples Pods are tested, regulated, and certified according to rigorous global food safety standards.

Question 10

Will adding Ripples affect how my drink tastes?

Accepted Answer

No. The plant-based ingredients do not affect taste. The coffee-based extract has a subtle coffee aroma; other extracts are odorless.

Question 11

What are the benefits of getting an Advanced Design Plan?

Accepted Answer

It unlocks all features, including the Ripples Design Library, access to exclusive content designs, and the Ripples WebApp tools—helping you get the most out of your machine.

Question 12

How do I get designs on my Ripple Maker?

Accepted Answer

Three ways: (1) With a design package, access thousands of royalty-free designs in the Ripples Library. (2) Upload any image you like. (3) Let customers send selfies, messages, or images from their phones via the Ripples WebApp.

Question 13

Can I use different types of pods with the same device? Are Ripples pods interchangeable?

Accepted Answer

Yes. Except for Ocean Blend and Jungle Blend (which are for Ripple Maker II Pro only), any pod can be used. Pods include a protective clip so you can swap and re-use as needed. Ripple Maker holds 1 pod at a time; Ripple Maker II Pro holds 2, enabling multi-color and two-color prints or different colors for different drinks.

Question 14

Is the Ripple Maker compatible with multiple languages? What about support?

Accepted Answer

Yes. The interface supports multiple languages including English, French, German, Spanish, Russian, Japanese, Korean, Chinese, and Portuguese. Customer support is available in English, German, French, and Japanese.

Question 15

How does smartphone printing work? How do people send selfies?

Accepted Answer

Customers scan a dedicated QR code to open the Ripples WebApp (custom branding is available with a Design Package). They can upload a photo, take a selfie, choose a design, or write a message, then tap “Let’s Print.” The design is sent to your Ripple Maker’s mobile queue and self-deletes after ~30 minutes. Customers receive a number to match their design with the drink.

Question 16

What is included in the Ripples Pods Discovery Kit?

Accepted Answer

A curated set to explore colorful pod capabilities—typically Coffee, Malt, Carrot, and Chameleon pods. When purchasing a Ripple Maker, the Discovery Kit is available at a special one-time discount.

Ripple Maker Package- Special Offer

Step 1 | Choose Ripple Maker Type: Step 1 | Choose Ripple Maker Type:

Step 2 | Choose Ink Pods (at least 1 pod): Step 2 | Choose Ink Pods (at least 1 pod):

Step 3 | Choose your Design Package Step 3 | Choose your Design Package

Step 4 | Choose Accessories (Optional): Step 4 | Choose Accessories (Optional):