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Rebecca Connors • September 14, 2026

Why Many Cafés Don’t Make It Past the First Five Years & How to Avoid It 

Opening a café is exciting. Keeping one open is much harder. U.S. business survival data shows that only around 59% of accommodation and food-service businesses are still operating after five years. In other words, roughly 4 in 10 close within their first five years. And the problem is not necessarily bad coffee. A café can
Rebecca Connors • September 14, 2026

What the Return of Punch Bowls Can Teach Bars About Selling More 

Large-format cocktails are back in the spotlight. Recent trade coverage points to the return of punch bowls, oversized serves, and communal cocktails as one of the notable bar trends of 2026. VinePair highlighted shareable cocktails as a trend to watch, where guests can order a whole coconut with rum, and Wild Cherry, which has offered
Rebecca Connors • September 3, 2026

Are You Investing Enough in Your Best Guests? 

Most restaurant marketing starts with the same objective: bring in more customers. Restaurants invest in social media, paid advertising, influencer campaigns, happy hour promotions, and first-time visitor discounts, all to increase traffic. Those efforts can certainly generate new business, but they also encourage operators to judge success by one metric: how many new guests walked
Rebecca Connors • August 23, 2026

How Independent Cafés Are Competing with Big Chains

According to Toast’s 2024 Restaurant Trends Report, independent cafés grew 3.2% year over year, even as major chains struggled to maintain the same momentum. At the same time, the National Coffee Association has continued to report strong coffee consumption across the United States, suggesting demand hasn’t disappeared – it’s shifted. For independent cafés, that’s encouraging
Rebecca Connors • July 19, 2026

The Lesson Many Food & Beverage Businesses Learn Too Late

Food and beverage businesses are usually managed through things that can be measured: costs, staffing, inventory, speed of service, menu performance, waste, reviews, and repeat visits. All of that matters. A business cannot survive without strong operations. But customers do not experience a business through its spreadsheet. They remember how the place made them feel.
Rebecca Connors • July 19, 2026

How Restaurants and Bars Can Win More Summer Travelers

Summer has always been a critical season for restaurants; this year presents a unique opportunity. According to research by the National Restaurant Association, travel demand remains strong, and consumers are actively seeking memorable dining experiences while they travel.  The challenge for operators isn’t whether people will be dining out – it’s how to position their
Rebecca Connors • June 21, 2026

What Most Restaurants Get Wrong About Social Media Marketing

Many restaurants and bars approach social media as a content problem. They focus on posting more frequently, following trends, improving visuals, or increasing ad spend – assuming visibility alone will drive customer growth. But in hospitality, attention isn’t the real challenge – Memorability is. The restaurants and bars that perform best online are usually not
Rebecca Connors • June 7, 2026

How Seasonal Changes Shape Bars & Restaurants (And How to Turn Them Into Profit)

Seasonality isn’t just about weather; it directly impacts how guests behave, what they order, and how often they visit. For bars and restaurants, it means they can plan, stay relevant, and keep revenue steady year-round. According to Toast, while peak seasons drive higher revenue for restaurants, they also create operational pressure, especially around staffing. As
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